We are looking for a highly efficient and dynamic credit controller for our finance department at Brandsmiths.

Job title: Credit Controller
Location: London
Contract: Full time, Permanent
Days/Hours: Monday to Friday, 9.30am to 5:30pm
Reports to: Head of Finance

The Role
As a Credit Controller, you will be working alongside the finance team. You will administer the credit control function and ensure all outstanding debts are collected on time. You will be critical in managing our credit and collections processes, ensuring timely payment collection and minimising credit risks. You will also contribute to maintaining a healthy cash flow and optimising our financial performance.

Experience in a professional service or law firm is ideal but not essential.

If you are a detail-oriented, great communicator who enjoys delivering financial excellence and customer satisfaction, we want to hear from you.

About us
Brandsmiths is a boutique law firm with offices in Manchester and London providing specialist legal advice to IP rich businesses and individuals.

Our clients include established brands such as BMW, Microsoft, Umbro, Trivago, Entertainment One and Beverly Hills Polo Club, as well as fast growth businesses such as Pure Gym, Missguided and LadBible. In sport, we have considerable experience advising sporting clubs including Leeds United, QPR and Oldham Athletic as well as high profile individuals such as Sir Mo Farah, Roberto Carlos and David Haye.

We pride ourselves on offering a supportive and collegiate atmosphere. We focus on:
- Intellectual Property: protecting rights for brands;
- Sport: using regulatory expertise to help sporting clubs and talent;
- Commercial litigation: applying strategy and legal knowledge to get the best result;
- Corporate/Commercial: helping fast-growth companies get to where they want to be; and
- Media & Privacy: protecting the reputations of brands and celebrities.

Key responsibilities
- Chase outstanding debts from customers and monitor client accounts to address any payment delays or discrepancies promptly.
- Work with matter partners to engage with customers to establish payment plans, negotiate payment terms and resolve billing inquiries or disputes.
- Monitor and manage the credit control processes, ensuring adherence to company policies and procedures.
- Develop and implement strategies to minimise lateness or non-payment by clients.
- Generate regular reports on accounts receivable, collections and credit risk to management, highlighting areas of concern or improvement opportunities.
- Stay updated on industry trends and best practices related to credit control and propose process enhancements or system improvements when necessary.
- Develop and maintain strong relationships with clients, providing excellent customer service and addressing their queries or concerns related to credit matters.
- Assist the finance team with other areas including with accounts payable and billing.

Required skills and qualifications
- A bachelor’s degree in Business, Finance or a related field.
- 3+ years of experience in managing credit and accounts receivables or in a similar credit management role.
- Exceptional attention to detail and accuracy in data entry and documentation.
- Outstanding communication and negotiation skills, with the ability to build rapport and effectively resolve conflicts.
- Strong knowledge of credit control principles, practices and regulations in UK.
- Familiarity with UK banking and credit regulations and customer segmentation.
- Proficiency in using financial software and credit management tools.
- Excellent analytical skills with the ability to evaluate financial information, perform risk assessments and make informed credit decisions.
- Intermediate excel skills and good working knowledge of other Microsoft Office Suite programmes.Preferred skills and qualifications

Relevant certifications
- Familiarity with legal and regulatory frameworks, such as consumer credit laws.
- Exceptional communication and negotiation skills to interact with internal teams and external stakeholders.
- Strong time management and organisational skills, with the ability to prioritise tasks and meet deadlines.

To apply, please email your CV and a cover letter to recruitment@brandsmiths.co.uk.